Point of sale systems for Restaurants
Technology has transformed the world of point of sales
systems and tills, and nowhere is this more apparent than within the
hospitality sector. When it comes to sourcing EPOS systems for restaurant, it
can be tricky to understand exactly what your business needs, especially if you
haven’t opened your doors to customers yet.
At Merchant Advice Service, we assess EPOS systems on four
main factors;
Security
Back office functionality
Customer profiling
Staff management
Here we look at all four elements related to EPOS systems forrestaurants to help you decide what your business needs and to really make your
EPOS system work for you.
Technology has transformed the world of point of sales
systems and tills, and nowhere is this more apparent than within the hospitality
sector. When it comes to sourcing restaurant POS systems, it can be tricky to
understand exactly what your business needs, especially if you haven’t opened
your doors to customers yet.
At Merchant Advice Service, we assess EPOS systems on four
main factors;
Security
Customer profiling
Staff management
Here we look at all four elements related to POS systems for
restaurants to help you decide what your business needs and to really make your
EPOS system work for you.
SECURITY
Restaurants can be very busy places, with numerous members
of staff on site at one time. Installing a restaurant till system with
restricted access for various levels of staff is vital. For example, refunds
and discounts can only be issued by managing staff. Equally each team member
has a unique pin code or log on card/fob, this way no unwanted hands can gain
access to both funds or valuable business information.
BACK OFFICE
‘Knowledge will be your passport to wherever you want to go
in the world.’
Marco Pierre White.
Having access to reports is important to running a
successful restaurant or cafe. The best restaurant POS software documents
everything from staff performance to the best-selling items on the menu. This
enables managers and owners to make informed decisions when it comes to
marketing, opening hours, staff rotas and menu changes. The beauty of having a
smart back office system is that with a click of a button information can be
accessed by the right people.
If the restaurant software has a clock in and out system for
staff, payroll becomes easier and less time consuming. This very clever bit of
software can handle all sorts of tasks, and if cloud based can be used from
anywhere with an internet connection. Up to date restaurant POS system software
can have the benefits of the following, saving businesses time and money.
CUSTOMERS
A smooth transaction will increase repeat custom. The best
restaurant POS systems have the ability to take bookings and deposits, have a
loyalty system in place and can issue refunds if the customer isn’t happy. If
the EPOS can work alongside PDQ machines, this limits staff error when it comes
to paying the bill. Equally some restaurant software systems can split the bill
easily if customers wish to pay for items rather than splitting the overall
cost with other dinners.
STAFF
The majority of restaurant staff would welcome a restaurant
system that is easy to use and understand. Most popular POS systems for
restaurants, are touch screen and very user-friendly. They can include the following
features;
·
Staff clock in/out
·
Table plans and prompts
·
Prompts to up-sell
·
Reward/discounts
How we can help
At Merchant Advice Service, we do not believe that one size
fits all. There are many elements to consider when finding the correct POS restaurant
system for the business now and in the future.
Whether you are searching for a complete solution or an iPad
based alternative we will aid you in finding the best POS system tailored to
your restaurant at a price that’s comfortable for you.
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